An international charter operator’s aircraft was stranded in a foreign country due to a critical navigation unit failure. With passengers waiting and schedules disrupted, every hour on the ground resulted in significant financial loss. The client contacted our AOG desk for an immediate solution.
Instead of waiting for an international shipment and repair cycle, our team identified a certified, ready-to-install exchange unit within our large rotable inventory. The unit was packaged and dispatched for same-day shipping, and our team provided proactive communication throughout the process. By utilizing our exchange program, the client had a replacement unit in hand and was able to return their aircraft to service in a fraction of the time a standard repair would have taken.
