An “Aircraft on Ground” (AOG) entry is one of the most stressful situations an operator can face. Every minute the aircraft sits on the tarmac represents a disrupted schedule, frustrated passengers or management, and mounting operational costs. We understand your critical schedules and that in an AOG situation, the speed and reliability of your maintenance partner are paramount.
Here is how the AOG support service at Addison Avionics is structured to get you back in service as soon as possible.
Our Philosophy: Priority is Everything The moment you notify us of an AOG requirement, your request is immediately expedited to the front of the line. Standard queues and lead times are bypassed. Your component becomes our number one priority, with our technical and logistics resources re-tasked to focus on your urgent need.
The Two Paths to a Fast Solution Our goal is to get an airworthy component into your hands via the fastest route possible. This typically involves one of two paths:
- Immediate Exchange: The quickest solution is often to bypass the repair process entirely. We have amassed a large stock of rotables and exchange units that are certified and ready for immediate, same-day shipping. This allows us to send a replacement unit to you before we’ve even received your unserviceable core, drastically reducing your downtime.
- Expedited Repair: If an exchange unit is not available, your component receives priority handling the moment it arrives at our facility. It is placed at the front of the repair queue, and our technicians work diligently to complete the repair, testing, and certification process in a fraction of our standard turnaround time.
How Addison Avionics Can Help Our entire AOG service is built to be the solution you need in a crisis. We combine our large exchange inventory with a commitment to prioritizing your needs, ensuring a swift and efficient resolution to get you back online ASAP.
Facing an AOG situation? Contact our support desk immediately for priority assistance.
